Empower your Employees – Create a Culture of Continuous Learning & Development
Empower your employees through training and development and you will be rewarded with a thriving workforce that will drive the values and mission of your business.
Charles Jennings’ 70-20-10 learning and development framework demonstrates that the majority of employee development (70%) takes place within the confines of their role and within the company itself. 20% of employee development is likely to occur through shared learning with peers or supervisors and 10% through formally structured training courses.
Here are some tips to ensure that you are implementing the 70-20-10 model effectively in your business:
Carry out a training needs analysis which will allow you to gain insight on the current skill and knowledge levels of your staff. Pay particular attention to staff members that you have earmarked for promotion to more senior or leadership roles.
Job Shadowing/Work Instruction: If you are using job shadowing (Sitting by Nelly) as a means of training staff ensure that the person delivering the instruction is suitably trained to transfer the skills and knowledge to the required standard.
Identify clear and unambiguous Learning Outcomes: and be clear about your learning outcomes for your staff training programmes. Clearly defined outcomes will guarantee optimum results which can be evaluated over time.
The formal training that you choose should focus on the “actual’ skills required for a particular role or project. If you are outsourcing training make sure that the training consultant understands your business goals, mission & values. Where possible opt for customised training which will narrow the gap between what your business needs and the training on offer from your external provider.
Consultation: If you are unsure about what type of training to choose – request a consultation with the training provider – most reputable providers, including ourselves, offer no obligation free consultations to assist you in your training selection process.
Director of Training, Certified Coach, Trainer and EQ-I 2.0, EQ-I 360 Assessor
Janet Tumulty is a leading Learning and Development professional with extensive experience of collaborating with organizations, SME’s and with staff at all levels. Janet uses a practical, dynamic, solution focused approach with clients to promote the development and delivery of learning and development solutions designed to support the organization’s staff development plan. Janet is passionate about quality assurance and believes organizations should filter their staff development plans through a quality assurance lens.
Janet is responsible for setting up all the internal Quality Assurance and learning management systems and her work and the standards within the business have been commended by Quality & Qualifications Ireland (QQI) a National Certification Authority. Janet has been instrumental in assisting companies to create their Training Department functions ‘from the ground up’ including development of policies & procedures, quality assurance, online training, content development, administration, assessment and evaluation. Janet directs the implementation of learning and development strategies and has a keen eye for identifying and responding to future trends.
Prior to this role Janet worked in the retail sector at senior level and in the social care sector in both project and management roles. In these positions Janet developed her lifelong passion for training, coaching & mentoring. Janet believes that successful management and productive staff relationships rely heavily on the development of soft skills and maintenance of good interpersonal relationships. To this end she has been instrumental in designing and introducing successful team building, diversity, leadership, communications and performance management programmes to a wide number of organizations and to individual clients on a one to one basis. Janet’s professional qualifications include: BA Social Studies, Coaching Diploma, Facilitation, RPL Mentoring, IITD Training & Development.