Empower your Employees – Create a Culture of Continuous Learning & Development
Empower your employees through training and development and you will be rewarded with a thriving workforce that will drive the values and mission of your business.
Charles Jennings’ 70-20-10 learning and development framework demonstrates that the majority of employee development (70%) takes place within the confines of their role and within the company itself. 20% of employee development is likely to occur through shared learning with peers or supervisors and 10% through formally structured training courses.
Here are some tips to ensure that you are implementing the 70-20-10 model effectively in your business:
Carry out a training needs analysis which will allow you to gain insight on the current skill and knowledge levels of your staff. Pay particular attention to staff members that you have earmarked for promotion to more senior or leadership roles.
Job Shadowing/Work Instruction: If you are using job shadowing (Sitting by Nelly) as a means of training staff ensure that the person delivering the instruction is suitably trained to transfer the skills and knowledge to the required standard.
Identify clear and unambiguous Learning Outcomes: and be clear about your learning outcomes for your staff training programmes. Clearly defined outcomes will guarantee optimum results which can be evaluated over time.
The formal training that you choose should focus on the “actual’ skills required for a particular role or project. If you are outsourcing training make sure that the training consultant understands your business goals, mission & values. Where possible opt for customised training which will narrow the gap between what your business needs and the training on offer from your external provider.
Consultation: If you are unsure about what type of training to choose – request a consultation with the training provider – most reputable providers, including ourselves, offer no obligation free consultations to assist you in your training selection process.