In the age of artificial intelligence (AI), the demand for technical skills is higher than ever. However, it is important not to overlook the significance of soft skills, which are crucial in the modern workplace regardless of technological advancements. Humans have been surviving and adapting for centuries so we know that we can withstand challenges …
Five Key Skills That Modern Leaders Need to Excel I’ve been doing quite a bit of one-to-one leadership coaching lately and it prompted me to write this blog. There is no doubt that today’s leaders are facing new and unprecedented challenges and some are struggling to find solutions to emerging unfamiliar issues Leadership has evolved …
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Conversational Intelligence – Judith Glaser’s framework to help us listen, self-regulate and connect with others. While most of my blogs are drawn from my work and experience; this one is different as I am sharing something that I value in my work and that I think will be of interest to anyone who wants …
Imposter syndrome is a subject that comes up often in my work, especially in my one-to-one coaching sessions. More recently one of our aspiring trainers did an excellent presentation on the subject which inspired me to write this blog. What is Imposter Syndrome? Impostor syndrome is sometimes difficult for people who experience it to understand. …
Living and working in a knowledge economy means that we are all using written communications daily to get our jobs done. We sit down at our desks first thing in the morning and the first thing we do is to check our emails. A staggering estimated 306.4 billion emails were sent and received per day …
Albert Einstein once said, “Insanity is doing the same thing over and over and expecting a different result”. Time management is an aspect of your work life that can make or break your day. With a total of 168 hours in a week, it is astonishing how little value some people place on the management …
How do you rate yourself as a communicator? This is a question we ask many of our clients especially if they are in a people-facing role on a day-to-day basis. People facing roles include team leadership, management, training, HR or customer service. These roles collectively require you to be a master communicator and the skill …
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6 Tips to Help Employers to Attract and Retain Talent Workplace dynamics have become more diverse and complex since the pandemic and as we prepare to exit the restraints of the crisis employers are increasingly noticing the effects of ‘the great resignation’. What is the ‘great resignation you might ask and why is it relevant? …
Now that retail is opening again it is important for retailers to focus on maximising customer footfall to increase sales. Whether your business is large or small there are proven visual merchandising techniques that you can use to get your customers to stop, look and enter your store. Visual merchandising doesn’t need to cost the …
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With the pandemic somewhat under control and at tentative plan for returning to normal in the workplace; we’re taking stock of the learning preferences of our learners and clients that are likely to emerge post-pandemic. The question of online learning in all its forms is something that we have explored in depth over the past …