The Importance of Assertiveness in the Modern Workplace

How do you rate yourself as a communicator? This is a question we ask many of our clients especially if they are in a people-facing role on a day-to-day basis.  People facing roles include team leadership, management, training, HR or customer service. These roles collectively require you to be a master communicator and the skill …

The Importance of Assertiveness in the Modern Workplace Read More »

Visual Merchandising Tips for Small & Medium Retailers

Now that retail is opening again it is important for retailers to focus on maximising customer footfall to increase sales. Whether your business is large or small there are proven visual merchandising techniques that you can use to get your customers to stop, look and enter your store. Visual merchandising doesn’t need to cost the …

Visual Merchandising Tips for Small & Medium Retailers Read More »

Harness Your Emotional Intelligence – an Essential Skill for The Future

I first became interested in Emotional Intelligence otherwise known as Emotional Quotient (EQ) way back when I was studying psychology as part of my degree course.  Once I read Daniel Goleman’s book on the subject I was sold and since then I have been working to improve my own Emotional Intelligence in addition to incorporating …

Harness Your Emotional Intelligence – an Essential Skill for The Future Read More »

Are You Ready for Re-entry?

Most of my blogs are inspired by conversations with clients and learners.  While we are well recognised for our training, leadership and career development courses, behind the scenes, we’re much more than that.  We help individuals and companies to solve problems, drive innovation and most importantly move with the times. So why am I writing …

Are You Ready for Re-entry? Read More »