I first became interested in Emotional Intelligence otherwise known as Emotional Quotient (EQ) way back when I was studying psychology as part of my degree course. Once I read Daniel Goleman’s book on the subject I was sold and since then I have been working to improve my own Emotional Intelligence in addition to incorporating …
Harness Your Emotional Intelligence – an Essential Skill for The Future Read More »
Most of my blogs are inspired by conversations with clients and learners. While we are well recognised for our training, leadership and career development courses, behind the scenes, we’re much more than that. We help individuals and companies to solve problems, drive innovation and most importantly move with the times. So why am I writing …
Over the past decade, workplace dynamics have become more diverse and complex. People are living longer and working longer which, combined with advances in technology and the way we work is presenting new challenges for employers and business leaders. Forward-looking organizations are already adjusting their approach to interacting with employees at all levels and are …
Three Great Tips for Leading Your Multi-Generational Workforce Read More »
The pandemic has changed all our lives to a greater or lesser extent depending on our work or home situations. It’s fair to say that none of us got through without some major upheaval. Over the past year or more through our online courses, I have met a lot of people who have found themselves …
Practical Study Tips for Adults Returning to Education Read More »
The Train the Trainer model is recognised as an industry standard for professionals who train others in the workplace or a range of further education settings. The skillset needed to deliver effective training interventions is complex and diverse requiring trainers to think critically, interact positively with clients and manage complex group dynamics. The learning and development landscape …
Train the Trainer – Answers to Your Most Frequently Asked Questions Read More »
Over the past year we have been supporting managers & leaders to manage their employees and teams through some very challenging and uncertain times. We have encountered numerous situations where a manager/team lead or supervisor has become overwhelmed with the additional demands brought on by the COVID-19 remote working. The ability to motivate and influence …
COVID-19 has impacted many aspects of our lives both personally & professionally. I am taking this opportunity to offer some words of wisdom to those of you who may feel ‘stuck’ at the moment. Whether you are employed, partially employed, underemployed, seeking a promotion, or a student looking to get their foot on a currently …
As businesses strive to recover from the disruption caused by COVID-19 staff training should focus on upskilling and building your 21st-century workforce. Equally, individuals should be monitoring their professional development to keep themselves relevant to meet the demands of the future skills economy. According to the World Economic Forum (WEF), we are experiencing a ‘double …
Many organisations are using team simulation exercises to develop the skills and capabilities of their employees and teams. Team simulation training often comprises employees from different departments who come together to work as a team in an unfamiliar challenging, time-limited, and fun environment. The newly formed teams must work together to communicate, make decisions, solve …
Team Simulations – Why Experience-Based Training Works Read More »
Lockdown 3.0 and the struggle is real – another blow to the economy and retail outlets and non-essential services across the country. In these times of unprecedented crisis and uncertainty businesses of all sizes are facing new and unfamiliar challenges; it is easy to see how the blurred lines between business sustainability, survival, income generation, …
6 Tips for Maintaining Great Customer Service During Lockdown Read More »