Blog

The Importance of Assertiveness in the Modern Workplace

How do you rate yourself as a communicator? This is a question we ask many of our clients especially if they are in a people-facing role on a day-to-day basis.  People facing roles include team leadership, management, training, HR or customer service. These roles collectively require you to be a master communicator and the skill …

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Visual Merchandising Tips for Small & Medium Retailers

Now that retail is opening again it is important for retailers to focus on maximising customer footfall to increase sales. Whether your business is large or small there are proven visual merchandising techniques that you can use to get your customers to stop, look and enter your store. Visual merchandising doesn’t need to cost the …

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Harness Your Emotional Intelligence – an Essential Skill for The Future

I first became interested in Emotional Intelligence otherwise known as Emotional Quotient (EQ) way back when I was studying psychology as part of my degree course.  Once I read Daniel Goleman’s book on the subject I was sold and since then I have been working to improve my own Emotional Intelligence in addition to incorporating …

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Are You Ready for Re-entry?

Most of my blogs are inspired by conversations with clients and learners.  While we are well recognised for our training, leadership and career development courses, behind the scenes, we’re much more than that.  We help individuals and companies to solve problems, drive innovation and most importantly move with the times. So why am I writing …

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Three Great Tips for Leading Your Multi-Generational Workforce

Over the past decade, workplace dynamics have become more diverse and complex. People are living longer and working longer which, combined with advances in technology and the way we work is presenting new challenges for employers and business leaders. Forward-looking organizations are already adjusting their approach to interacting with employees at all levels and are …

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Practical Study Tips for Adults Returning to Education

The pandemic has changed all our lives to a greater or lesser extent depending on our work or home situations.  It’s fair to say that none of us got through without some major upheaval.  Over the past year or more through our online courses, I have met a lot of people who have found themselves …

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Train the Trainer – Answers to Your Most Frequently Asked Questions

The Train the Trainer model is recognised as an industry standard for professionals who train others in the workplace or a range of further education settings.  The skillset needed to deliver effective training interventions is complex and diverse requiring trainers to think critically, interact positively with clients and manage complex group dynamics. The learning and development landscape …

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