Five Key Skills That Modern Leaders Need to Excel I’ve been doing quite a bit of one-to-one leadership coaching lately and it prompted me to write this blog. There is no doubt that today’s leaders are facing new and unprecedented challenges and some are struggling to find solutions to emerging unfamiliar issues Leadership has evolved …
Five Key Skills That Modern Leaders Need to Excel Read More »
Conversational Intelligence – Judith Glaser’s framework to help us listen, self-regulate and connect with others. While most of my blogs are drawn from my work and experience; this one is different as I am sharing something that I value in my work and that I think will be of interest to anyone who wants …
Albert Einstein once said, “Insanity is doing the same thing over and over and expecting a different result”. Time management is an aspect of your work life that can make or break your day. With a total of 168 hours in a week, it is astonishing how little value some people place on the management …
How do you rate yourself as a communicator? This is a question we ask many of our clients especially if they are in a people-facing role on a day-to-day basis. People facing roles include team leadership, management, training, HR or customer service. These roles collectively require you to be a master communicator and the skill …
The Importance of Assertiveness in the Modern Workplace Read More »
Now that retail is opening again it is important for retailers to focus on maximising customer footfall to increase sales. Whether your business is large or small there are proven visual merchandising techniques that you can use to get your customers to stop, look and enter your store. Visual merchandising doesn’t need to cost the …
Visual Merchandising Tips for Small & Medium Retailers Read More »
With the pandemic somewhat under control and at tentative plan for returning to normal in the workplace; we’re taking stock of the learning preferences of our learners and clients that are likely to emerge post-pandemic. The question of online learning in all its forms is something that we have explored in depth over the past …
As the year comes to a close it is important to take time to reflect on our successes and challenges. We can all agree that 2021 was a year like no other; we started off with the usual optimism that goes with turning the last page on the old year and starting a new year …
I first became interested in Emotional Intelligence otherwise known as Emotional Quotient (EQ) way back when I was studying psychology as part of my degree course. Once I read Daniel Goleman’s book on the subject I was sold and since then I have been working to improve my own Emotional Intelligence in addition to incorporating …
Harness Your Emotional Intelligence – an Essential Skill for The Future Read More »
Most of my blogs are inspired by conversations with clients and learners. While we are well recognised for our training, leadership and career development courses, behind the scenes, we’re much more than that. We help individuals and companies to solve problems, drive innovation and most importantly move with the times. So why am I writing …
Over the past decade, workplace dynamics have become more diverse and complex. People are living longer and working longer which, combined with advances in technology and the way we work is presenting new challenges for employers and business leaders. Forward-looking organizations are already adjusting their approach to interacting with employees at all levels and are …
Three Great Tips for Leading Your Multi-Generational Workforce Read More »