As businesses strive to recover from the disruption caused by COVID-19 staff training should focus on upskilling and building your 21st-century workforce. Equally, individuals should be monitoring their professional development to keep themselves relevant to meet the demands of the future skills economy. According to the World Economic Forum (WEF), we are experiencing a ‘double …
Many organisations are using team simulation exercises to develop the skills and capabilities of their employees and teams. Team simulation training often comprises employees from different departments who come together to work as a team in an unfamiliar challenging, time-limited, and fun environment. The newly formed teams must work together to communicate, make decisions, solve …
Team Simulations – Why Experience-Based Training Works Read More »
Lockdown 3.0 and the struggle is real – another blow to the economy and retail outlets and non-essential services across the country. In these times of unprecedented crisis and uncertainty businesses of all sizes are facing new and unfamiliar challenges; it is easy to see how the blurred lines between business sustainability, survival, income generation, …
6 Tips for Maintaining Great Customer Service During Lockdown Read More »
Personal and Professional Development QQI Level 6 – this blog content was generously shared by a recent learner who plans to use this professional development course to accelerate their career!
Is Your Staff Experiencing Pandemic Fatigue? The worldwide response from organisations and employees to the COVID-19 pandemic has been phenomenal in terms of co-operation, teamwork, and resilience. The first half of 2020 was dominated by uncertainty and crisis management with the second half of the year focused on survival and adjusting to what has become …
7 Tips to help your staff to minimise the effects of ‘Pandemic Fatigue’ Read More »
I delivered a workshop this week on ‘virtual effectiveness’ and online interviewing. It was an interactive session with amazing input from those attending. On reviewing the feedback I thought it might be useful to share the insights from the session – some practical tips that might assist anyone attending a virtual interview now or in …
Last March we faced the challenge of pivoting to online delivery of our training courses, workshops and coaching services. Within a very short space of time, we transitioned from face-to-face training to almost 100% virtual learning [VLE]. I can’t say that the transition was seamless but based on feedback from our customers our current VLE …
Virtual Effectiveness – Communication & Connectivity! Read More »