Problem Solving

✓ Develop a Systematic Approach to Problem Solving
✓ Improve your Innovative Thinking Skills
✓ Assess Key Critical Thinking Skills
✓ Develop an Analytical Approach to Identifying and Understanding a Problem
✓ Analyse a Range of Problem Solving Tools
✓ Select the Best Technique for Making Decisions

Modes of Delivery:
✓ Virtual Online
✓ Classroom
✓ Onsite

Course Outline

In order to effectively manage and run their business, leaders must be able to direct their employees and demonstrate excellent problem-solving skills. Mastering a systematic approach to problem-solving is a key competence for supervisors, managers and team leads.

Adopting a systematic approach to problem solving helps you to explore and improve your thought processes by asking crucial questions, challenging embedded assumptions, and demonstrating a growth mindset.

Strategic problem solvers are also good at critical thinking because they are able to consider a range of possible approaches to solving a problem rather than relying on bias or instant judgments; more often this systematic approach to problem-solving results in a ‘Win-Win’ outcome for all involved.

This workshop will demonstrate how purposeful problem-solving and decision-making work together and will provide hands-on practice with tools that you can apply in your day to day work.


By the end of this workshop participants will:

  • Unlock innovative thinking to solve problems
  • Adopt a systematic approach to solving individual, team and work-related problems
  • Improve key critical thinking skills, including active listening and questioning
  • Systematically analyse context and information to clearly understand and identify a problem
  • Use a range of problem-solving tools to solve complex problems in a range of familiar and unfamiliar workplace contexts
  • Use problem-solving tools to overcome obstacles and objections
  • Select the best technique for making decisions

Training Methods – Virtual, Face to Face & Blended Learning

Training will be delivered using a variety of interactive, experiential training methods including group work, brainstorming, small/large group discussion, role play, quizzes, videos, round table review etc.

Customised Workshops Also Available

Find Out More

How Long Does the Workshop take to Complete?

This particular course is delivered over a period of one day. Other delivery options are available by request.

How do I get a Quotation?

Email us at info@newlinkstraining.com or alternatively you can call Jim at 086 8587505.

Do I get a Certificate?

Yes, everyone who completes this course will receive a certificate of attendance.

Who’s my trainer?

Our qualified trainers are all highly skilled in their field of expertise. Trainer profiles are available to view on the ‘Meet the Team’ page.