Critical Thinking

Critical Thinking and Problem Solving 

Course Overview

Mastering critical thinking and problem-solving skills is essential for effective decision-making and long-term success in the modern workplace. These core competencies empower individuals and teams to think more clearly, challenge assumptions, and generate innovative solutions to complex challenges.

This hands-on critical thinking and problem-solving workshop equips professionals with practical strategies and tools to improve thought processes, enhance decision-making, and apply a systematic approach to real-world workplace problems. By developing a growth mindset and adopting structured thinking frameworks, participants will become more confident, capable, and proactive problem solvers.

Why Critical Thinking & Problem Solving Matter

Organisations that foster critical thinking benefit from improved collaboration, better conflict resolution, and faster innovation. Critical thinkers can adapt to change, ask the right questions, evaluate evidence, and remain objective in high-pressure environments. These skills are especially valuable in remote, hybrid, and cross-functional teams.

This workshop demonstrates how critical thinking, decision-making, and problem-solving intersect—and how mastering these skills leads to better outcomes and stronger business performance.

Learning Outcomes

By the end of this training, participants will be able to:

Define critical thinking and identify their personal critical thinking style

Explore the critical thinking process and evaluate diverse perspectives

Improve essential thinking skills, including active listening and strategic questioning

Analyse problems logically to uncover root causes and avoid premature judgments

Apply problem-solving techniques to address both familiar and unfamiliar challenges

Use critical thinking tools to overcome workplace obstacles and objections

Select appropriate decision-making methods based on context and risk

Avoid common decision-making pitfalls in both individual and team settings

Training Delivery Options

This course is available in the following flexible formats:

• Virtual Instructor-Led Training

• In-Person Workshops

• Blended Learning (Online + Face-to-Face)

Training Methods

Our sessions use a range of interactive, experiential learning techniques, including:

• Group exercises and collaborative problem-solving

• Brainstorming and structured discussions

• Role play and real-world case studies

• Quizzes, videos, and scenario-based activities

• Roundtable reviews and facilitated reflections

Who Should Attend?

This workshop is ideal for:

• Team leaders and supervisors

• Project managers

• Business professionals at all levels

• Anyone looking to improve their decision-making, problem-solving, and critical thinking capabilities

Customised Workshops Available

We offer tailored training solutions designed to meet the unique needs of your team or organisation. Contact us for a full course brochure or to discuss custom options.