Dignity & Respect at Work
This Dignity and Respect at Work course is designed to promote a positive and inclusive work environment by fostering an understanding of the principles of dignity and respect in the workplace.
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Effective Stakeholder Engagement and Communications
In the modern workplace stakeholder engagement is a vital skill for employees at all levels. Excellent stakeholder engagement enables you to seamlessly navigate diverse perspectives, align business goals, and foster meaningful connections with stakeholders.
EQ-i 2.0 Leadership Assessment
Truly effective leaders are often characterised as having a high degree of emotional intelligence or EQ which includes soft skills such as self-awareness, self-expression, stress management, interpersonal skills, and decision making.
EQ-i 2.0 Assessment
Emotional intelligence or EQ which includes skills such as self-awareness, self-expression, stress management, interpersonal skills, and decision making is guaranteed to enhance any employee professional development programme.
Using Conversational Intelligence at Work
Many believe that the key to success at work and in life is to become a master communicator. Excellent communicators demonstrate a range of traits including Emotional Intelligence, social skills, interpersonal skills; they are almost always great negotiators and they are good at influencing and persuading others to their point of view.
Coaching Remote Teams
This interactive training workshop is designed to equip team coaches, managers, and team leaders with essential skills to make informed decisions and deliver impactful, influential communication in today’s fast-paced and unpredictable business landscape. Participants will learn how to adapt their coaching style, refine their communication techniques, and respond effectively to the challenges of the VUCA environment (Volatile, Uncertain, Complex, Ambiguous). With a strong focus on remote team coaching, this course develops the personal and professional attributes necessary to lead with empathy, clarity, and confidence.
Supervisory Management
The world of work has changed dramatically over the past decade with managers and supervisors facing complex challenges resulting from ongoing changes to the work environment.
Interview Skills for Hiring Managers
Participants who undertake this course will gain experience in how to conduct a successful interview campaign. Selecting the right candidate for a role is critical to the success of your business.
Modern Teams
The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other
Critical Thinking
Mastering critical thinking and problem solving unlocks the key to better decision making; these skills are viewed as essential competencies in the modern workplace.
Problem Solving
In order to effectively manage and run their business, leaders must be able to direct their employees and demonstrate excellent problem solving and decision making skills.
Customer Service
This dynamic and interactive training course will provide participants with practical, usable and vocationally relevant customer service skills.
Devising & Implementing Strategy
This workshop introduces participants to the basics of devising and implementing strategies in organisations or small businesses.
Psychological Safety at Work
According to researcher Dr. Amy Edmondson, psychological safety exists in workplaces where there is a high level of trust and respect.
Managing Your Multi-Generational Workforce
Over the past decade, workplace dynamics have become more diverse and complex. People are living longer and working longer, and consequently, forward-looking organizations are adjusting their approach to communicating with employees encompassing soft skills like motivation, attitudes, and values.
Conflict Management Workshop
This workshop is designed to enable those in a leadership role to develop a greater awareness of their personal style of dealing with conflict in the workplace and in their personal lives.
Presenter Masterclass
This Presenter Masterclass is essential for professionals who need to present high impact, interactive meetings, pitches, or training sessions in any setting.
Leading With Emotional Intelligence
High emotional intelligence is an essential component of positive leadership. According to Daniel Goleman, there are five key elements to Emotional Intelligence
Team Leadership
During this Team Leadership workshop participants will explore theories and practices from contemporary leaders to explore the key differences between traditional and modern team leadership.
Influencing Skills
The ability to motivate and influence others to take action is a fundamental component of leadership. The best leaders can successfully influence employees and colleagues at all levels.
Leadership Coaching
Excellent coaches (and leaders) improve the quality of work life for employees and work colleagues; creating a positive, supportive and proactive work culture.
Time Management
Time is a valuable resource to both employers and employees. By engaging in this time management module participants will enhance their appreciation and use of time as a resource and become more proactive and tuned in to their use of time in the workplace.
Customer Service QQI Level 4 & 5
This dynamic and interactive training course will provide participants with practical, usable and current customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease.
Personal & Professional Development QQI Level 6
This personal & professional development programme has been developed in consultation with employers management to support the personal and professional development of employees. The programme will enable participants to enhance their personal and interpersonal skills and to progress within their organisation through upskilling and reflection.
Retail Selling QQI Level 5
A comprehensive training programme developed to prepare participants for employment in the retail sector.
Coaching Models of Practice QQI Level 6
Excellent coaches will improve the quality of work life for employees and work colleagues; creating a positive, supportive and proactive work culture.
Retail Display QQI Level 5
Now that retail is opening up again it is important for retailers to focus on maximising customer footfall to increase sales. Whether your business is large or small there are proven visual merchandising techniques that you can use to get your customers to stop, look and enter your store.
Leadership QQI Level 6
This continuous professional development (CPD) programme is aimed at professionals who wish to develop their leadership skills.
Supervisory Management QQI Level 6
Our Supervisory Management programme provides participants with the opportunity to gain the knowledge and expertise required to excel in a managerial role. Participants will develop a range of supervisory and management skills, as well as improving interpersonal and communication skills.
Conflict Management QQI Level 6
New Links Training Solutions offers a QQI Level 6 Conflict Management programme designed to enable participants to develop a greater awareness of their personal style of dealing with conflict in the workplace and in their personal lives.
Train the Trainer QQI Level 6
The Train the Trainer model is recognised as an industry standard for professionals who train others in the workplace or in a range of further education settings.
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