Leadership Coaching

Coaching Skills for Leaders and Managers – Course Overview

Effective coaching is a powerful leadership skill that enhances employee engagement, improves performance, and creates a positive, productive workplace culture. Skilled leaders and coaches build stronger teams, improve communication, and foster a proactive, supportive environment that drives staff retention and business growth.

This one-day, hands-on coaching skills workshop is designed for managers, team leaders, and professionals who want to apply coaching techniques to their leadership approach. Participants will learn practical coaching models, communication tools, and techniques to improve day-to-day performance conversations and long-term employee development.

What You’ll Learn

By the end of this course, participants will be able to:

• Apply proven coaching models such as the GROW model to enhance problem-solving, planning, and performance management.

• Use different coaching styles and identify a personal coaching approach that aligns with individual leadership goals.

• Improve workplace communication through active listening, powerful questions, and effective feedback techniques.

• Empower employees and increase accountability by using coaching strategies that drive ownership without micromanaging.

• Overcome performance barriers using practical tools, including basic principles of Neuro-Linguistic Programming (NLP) and objection-handling techniques.

Participants will also receive a coaching toolkit designed to support everyday leadership interactions—from appraisals and one-to-one check-ins to development planning and conflict resolution.