Influencing Skills

Influencing Skills Workshop Overview

The ability to influence, inspire, and lead others is a core competency for effective leadership in today’s fast-paced business environment. This one-day, interactive workshop is designed to help leaders at all levels develop the emotional intelligence, communication skills, and business insight needed to motivate teams, influence behaviour, and drive results.

The training integrates Judith Glasser’s Conversational Intelligence® model with Daniel Goleman’s Emotional Intelligence (EI) framework, offering a powerful foundation for improving leadership impact through clear, authentic, and strategic communication.

What You’ll Learn

By the end of this leadership and influence workshop, participants will be able to:

• Define leadership, influencing, and clean communication principles to foster trust and clarity.

• Understand the leader’s role as an influencer, including the value of business acumen and commercial awareness in decision-making.

• Explore a variety of leadership styles and recognize the impact of positive, inclusive leadership on team performance.

• Enhance key skills in negotiation, delegation, and employee motivation to increase engagement.

• Manage difficult conversations effectively and find common ground during conflict or high-stakes discussions.

• Apply the Situational Leadership framework to adapt leadership styles based on team needs and business challenges.

• Communicate expectations clearly to ensure alignment, accountability, and shared understanding.

• Foster inclusivity and collaboration to achieve win-win outcomes in negotiations and team dynamics.

This course is ideal for managers, team leads, and aspiring leaders who want to sharpen their ability to influence, communicate with impact, and lead with emotional intelligence.